HBC hold periodical customer care program in 2011 in Ca Mau provinceDat Tran
Based on Hoa Binh’s prestige and quality of last customer care programs, the quantity of customer who attended this event increased twofold. There was 350 machines (include power engines, generators, water pump…) that was guaranteed, maintained, free prepared with lubricant. There are the same quantity of customer are instructed to use and maintain engines better.
HBC not only free prepare but also discount (from 20-50%) on spare parts. Besides, HBC offer small spare parts as gaskets, packing and gifts to thank customer joining in this program.
Some activities of program
Picture of preparing task of technical staffs
Maintaining and preparing machine at Kim Nhut Store, Ong Trang, Ngoc Hien District, Ca Mau province
Maintaining and preparing machine at Giang Son Store, Nam Can, Ngoc Hien District, Ca Mau province
Interview to receive customer’s feedback on service and products from HBC- Offer gifts customer